Support

Email [email protected] for help with setup, captures, or your subscription. For privacy questions, write [email protected]. Billing and refunds are handled by Apple through your Apple Account.

Spillway asks only for what the features you use need: file access to your vault (on iPhone and iPad this is Files access, requested separately for each connected vault), Accessibility so the global hotkey works on Mac, and — only if you opt in — Calendar for meeting context and routing, Reminders for task sync, and Microphone / Speech Recognition for voice capture on iPhone and iPad. You can revoke any of these in System Settings (Mac) or Settings (iPhone/iPad).

Open Settings ▸ Account and choose Restore Purchases. A Pro purchase on Mac is recognized on iPhone and vice versa, since one subscription covers both. If it still doesn't appear, make sure you're signed in to the same Apple Account, then email [email protected].

On a single device, no. Spillway coordinates file access and writes atomically — write to a temporary file, then rename — the same mechanisms Obsidian uses. If Obsidian has the daily note open while Spillway writes, the two cooperate cleanly.

Across devices, the risk profile is the same one Obsidian Mobile and Obsidian on Mac users already accept: when captures happen on two devices close together while sync is in progress, your sync provider may occasionally create a .conflict.md file. When Spillway for Mac is present, it detects these for daily notes and automatically recovers any captures stranded in them — each capture carries a hidden marker, so it can re-add the missing ones without duplicating what's already there. If a conflict file also contains hand-edited text, Spillway leaves both files untouched and notifies you to review it, so a merge never overwrites your own edits. Either way, both copies are kept until you're done.

The day you captured it. Spillway stamps the note with the date at the moment you submit, so an iPhone capture lands in the correct day's daily note even if it syncs later. A back-date control lets you file a late-night thought into the previous day on purpose.

YYYY-ww is treated as an ISO-8601 week format in Spillway's daily-note path templates. In that format weeks start on Monday, and week 1 is the week containing the year's first Thursday. This keeps weekly note paths stable across locales.

Use lowercase yyyy when you mean the ordinary calendar year, for example {{date:yyyy-MM-dd}}. Use uppercase YYYY only when you intend the ISO week-year, usually paired with ww. One edge case: January 1 can belong to the previous ISO week-year — January 1, 2021 resolves to 2020-53 with {{date:YYYY-ww}}.

Classification Suggestions are currently in beta and off by default for new installs. Turn them on in Settings ▸ General ▸ "Enable Suggestions (Beta)." Obsidian structured-field suggestions are a separate feature and work regardless of this toggle.

There's no hard cap, and recording length isn't gated by plan. Voice capture uses Apple's on-device speech recognition; on recent iOS versions there's no practical length limit, and older versions chunk recognition automatically. Audio isn't retained by default — only the transcript is kept.

If support asks for one, export a diagnostic report from Settings and email it to [email protected]. Diagnostics exports are redacted — they're meant to describe what went wrong without carrying your note content. Shipping builds send no crash reports or usage analytics on their own.